Transferability, loss, costs: all the info on the münstercard in detail.
The münstercard offers free use of buses and trains within the city of Münster, free admission to a variety of museums and sights in and around Münster, free sightseeing tours, guided tours of the city and bicycle hire, as well as a 50% discount on the price of admission to the Münster Allwetterzoo. All current offers can be found here.
In Münster itself:
In the service centres of Stadtwerke Münster:
Customer Service Centre (Hafenplatz 1, 48155 Münster, Mon-Fri: 9 am to 6 pm)
Mobilé Service Centre (Berliner Platz 22, 48143 Münster, Mon-Fri: 9 am to 7 pm, Sat: 9 am to 2 pm)
City Shop (Salzstraße 21, 48143 Münster, Mon-Fri: 9 am to 6 pm, Sat: 10 am to 6 pm)
In the Münster tourist information centres:
Münster Information in the Historic Town Hall (Tues-Fri: 10 am to 5 pm, Sat-Sun and public holidays: 10 am to 4 pm)
Münster Information (Heinrich-Brüning Straße 9) (Mon-Fri: 10 am to 6 pm, Sat: 10 am to 1 pm)
In numerous hotels: a list of hotels can be found at www.muenstercard.de
Online at www.muenstercard.de
Via the münstercard app, available for Apple and Android.
Online: At the end of the ordering process you get a pdf document to print out.
münstercard app: At the end of the ordering process a barcode is shown in the app. To use it, show the barcode on your smartphone at the sight in question.
Locally: You receive the münstercard immediately after you have paid for it.
One barcode is for public transport and the other is for visiting sights. In the bus, the card only needs to be shown if there is a ticket inspection.
For museums/sights: The smaller of the two QR codes is read at the sight by a scanner.
In buses: The card must be shown if there is a ticket inspection. The larger QR code is scanned and checked by the inspector.
No reimbursement is possible, although the costs might be covered if you have a travel cancellation insurance.
You can only use the münstercard once for each service. The barcode on the card makes it impossible to use it again.
The exception is public transport, which can be used as often as you like while the card is valid. For this purpose, a second barcode is printed on the card.
All our partners are listed in a flyer and shown on a city map.
The card is valid on the individually selected calendar days. Each sight has its own opening times.
The ticket for use on public transport is valid from 5 am on the relevant calendar day until 3 am on the following day.
A day-ticket for adults (18 years old or over) costs 20 euros for one day and 30 euros for two days.
For children (6-17 years) the card costs 12 euros for one day and 16 euros for two days.
There is no münstercard available for children aged 0-5 years. Many attractions, e.g. museums, are free of charge for children aged 0-5. In other cases, children in this age group pay the regular price at each sight.
Bicycles cannot be transported free of charge in buses. The fares and transport regulations of Münsterland Transport will apply.
The münstercard is not transferable.
The münstercard should be looked after as carefully as money and protected from loss or theft. If the card is lost, no new card will be issued. If the münstercard was purchased online, however, the pdf document can be printed out again.
There are no reduced rates for schoolchildren, apprentices, pensioners or people with a disabled pass.
The münstercard service partners have widely differing regulations covering these groups of people and it is not possible to regulate this for everyone on the münstercard. We therefore recommend that you seek out information on prices and conditions from the service partners themselves.
There are no special offers for groups. The münstercard service partners have a wide range of offers for groups. We therefore recommend that you seek out information on prices and conditions from the service partners themselves.
As individual barcodes are generated for each card, it is necessary for each user to receive their own card. For this reason there are cards for adults and cards for children.
If you purchase the card in Münster itself we collect the postcode, the year of birth and the period of time you are staying in Münster – all for statistical purposes.
If you buy the card online or via the münstercard app, your name is also printed on the card. No statistics on your movements are collected. The data are not passed on to third parties and German data protection regulations are observed.